Jeff Ford

2261 Market Street #155, San Francisco, CA 94114  (415) 462-5903 (Home) Jeff.Ford@yahoo.com

Education

Rensselaer Polytechnic Institute, Bachelor of Science, Computer Science, May 1986

Work Experience

Ship Center Manager, Fedex Kinko's

San Francisco, CA, April 2005 to present

Perform all services including: customer service, employee training, inventory management, and customer relations.

Front Desk, Country Inn and Suites

Marietta, GA, December 2002 to July 2003

Owner, innovox: a connectivity lounge (Cyber café, Coffeehouse and Multi-use Space)

Atlanta, GA, November 1999 to June 2002

Founded and performed all aspects of running the café: customer service, staffing, scheduling, inventory, accounting, network and system administration, web site programming and training. 

Delivery/S&R, Party Tables, Inc., Upscale Linen Rental

Atlanta, GA, August 1998 to July 1999

Manager, The Coffee Net, Internet Coffeehouse

Atlanta, GA, February 1997 to March 1998

Duties included: customer service, System Management and Help Desk functions for the computers, network and Internet, running the day-to-day business.

Software Specialist III, Digital Equipment Corporation, Open Systems Applications Customer Support Team, Alpharetta, GA, September 1991 to January 1997

Provided round-the-clock remote support (via telephone and the internet) to customers using Digital Equipment programming languages and tools.

Software Engineer, Digital Equipment Corporation, CDD/Repository (Common Data Dictionary),

Nashua, NH, November 1989 to September 1991

Implemented conversion of CDD/Repository v5.0 to run under Ultrix/RISC for MIPS. Converted all code to build and run on both VMS and Ultrix. Shell scripted build and installation procedures.

Software Engineer, Digital Equipment Corporation, DEC GKS (Graphical Kernel System),

Nashua, NH, January 1985 to November 1989

Help Desk, RPI CICG (Center for Integrated Computer Graphics),

Troy, NY, September 1983 to May 1986

Designer/Programmer, Digital Equipment Corporation, IVIS (Interactive Video Information System) Course Development, Maynard, MA, Summer 1984